Refund Policy

We want you to be completely satisfied with your purchase

Thank you for shopping with us. If you are not entirely satisfied with your purchase, we're here to help. Please review our refund policy below.

Refund Eligibility

To be eligible for a refund, your item must meet the following criteria:

  • Item must be unused and in the same condition that you received it
  • Item must be in the original packaging
  • Receipt or proof of purchase is required

Refund Timeframe

You have 30 days from the date of purchase to request a refund. After 30 days, we cannot offer you a refund or exchange.

How to Request a Refund

To initiate a refund, please follow these steps:

  • Contact our customer service team with your order number
  • Pack the item securely in its original packaging
  • Ship the item back to us at the address provided
  • Once we receive your item, we will inspect it and process your refund

Refund Conditions

Please note the following conditions for refunds:

  • Refunds will be processed to the original payment method
  • Processing time is typically 5-10 business days
  • You will receive an email confirmation once your refund has been processed

Non-Refundable Items

The following items cannot be refunded:

  • Gift cards
  • Downloadable products
  • Personal care items
  • Sale or clearance items

Important: Customers are responsible for return shipping costs unless the item received was defective or incorrect.

Return Shipping

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Questions?

If you have any questions about our refund policy, please don't hesitate to contact us.